Returns and Exchanges

Originals:

All original art sales are final. This includes any item with the word “original” in the description. Cancellations, exchanges, and refunds are not available for these items.

 

Damages:

If an artwork arrives damaged, the buyer must send photos of the damaged artwork as well as photos of damages to the exterior and interior of the packaging that the artwork arrived in. Please email me at shopreddumonde@gmail.com

 

Cancellations:

Orders can only be canceled if the artwork has not yet been made, as some artworks are “made to order.” For artworks that are pre-stocked, cancellations may only be made if the artwork has not yet been shipped. Because of this, I cannot guarantee a cancellation may be made.

 

Issue with an order:

Though I take great care with each order, things happen! If there is an issue with your order, please contact me at shopreddumonde@gmail.com and I will work with you to find a solution.

 

 Returns and Exchanges:

-Please note that while I photograph and document my work as accurately as possible, I cannot account for minor irregularities in representation. Please take care to ensure colors and sizes will work well in your space before purchasing.

-Returns are accepted for pre-stocked, non-original artwork within 7 days of the buyer receiving the artwork.

-Buyer must return artwork in the packaging it arrived in. Artwork that is damaged in transit back to the shop due to improper or insufficient packaging is not eligible for a refund or exchange.

-Please note that all returning costs (shipping fees, duties, etc.) are the buyers responsibility.

-Original artwork, “made to order” items, “seconds,” or any sale items are final sale and not eligible for returns